Shipping policy

3.1 Shipping Information 

3.1.1 Shipping Methods 

All delivery timelines are indicative and subject to variation. SKYBIT shall not be held liable for any delay, non-delivery, or deviation from estimated timelines arising from circumstances beyond its reasonable control. 

3.1.2 Shipping Costs 

Calculated based on: 

3.1.3 Order Processing 

3.1.4 Tracking 

Shipment tracking may be conducted using the tracking number provided in the shipping confirmation. All tracking updates and status information are supplied directly by the designated carrier. 

3.1.5 Delivery Address 

You are solely responsible for providing a complete and accurate delivery address at the time of order placement. SKYBIT shall not be liable for: 

• Loss, delay, or mis delivery of packages resulting from incorrect or incomplete address details; 
• Any additional charges incurred due to address corrections or modifications made after dispatch; 
• Packages returned to SKYBIT as a result of inaccurate or incomplete address information. 

Any re-shipment of returned packages may be subject to additional shipping fees. 

3.2 Return Policy for Electronic Components 

3.2.1 Return Eligibility - Strict Conditions 

Returns are accepted within 7 days of purchase ONLY under the following strict conditions: 

Items Eligible for Return: 

Items NOT Eligible for Return: 

3.2.2 Return Procedure 

Step 1: Contact techsupport@skybit.co.in with order number and reason for return within 7 days 

Step 2: Provide photographs showing product in unopened, original box condition 

Step 3: Obtain Return Merchandise Authorization (RMA) number from SKYBIT 

Step 4: Ship item in original packaging with RMA number clearly marked 

Step 5: SKYBIT inspects item for unopened, original condition 

Step 6: Upon verification of original, unused condition, process refund or replacement 

3.2.3 Return Shipping 

3.2.4 Refund Processing 

Once received and verified: 

Important: Shipping and handling fees are non-refundable. Inspection fees may be charged if product does not meet original condition requirements. 

3.2.5 Defective or Damaged Items 

If component received defective or damaged in transit: 

3.2.6 Exchanges 

Exchanges are NOT permitted. Returns must be processed as refunds, and new orders must be placed if different components are required. 

3.3 Non-Returnable Items 

Final sale (absolutely non-returnable): 

3.4 Limited Warranty 

3.4.1 Warranty Coverage 

SKYBIT warrants components free from manufacturing defects for 12 months from delivery under normal use. Covers: 

Does NOT cover: 

3.4.2 Warranty Claims 

Warranty claims must be submitted within twelve (12) months from the date of purchase and must include valid proof of purchase along with a detailed description of the alleged defect. Products must be returned in their unopened, original packaging. Upon receipt, SKYBIT shall evaluate the claim and, in accordance with applicable manufacturer policies, may at its discretion provide a repair, replacement, or refund. 

3.5 Lost or Damaged Shipments 

3.5.1 Lost Packages 

If package not received within estimated delivery window: 

3.5.2 Damaged in Transit 

If package arrives damaged: 

4. Intellectual Property Protection 

All SKYBIT trademarks, logos, product images, manuals, datasheets, packaging designs, and all content displayed on the SKYBIT website or provided through any SKYBIT service are the exclusive intellectual property of SKYBIT. No user, distributor, or third party may copy, reproduce, distribute, modify, publish, store, or transmit any SKYBIT intellectual property without prior written authorization. 

5. Fraud Prevention & Order Review Rights