Privacy policy

Introduction
SKYBIT  is  committed  to  safeguarding  the  privacy  and  security  of  your  personal information. This Privacy Policy sets forth the manner in which we collect, process, use, and protect the personal data you provide in connection with your use of our Services.

Information We Collect
We may collect and process the following categories of information that you voluntarily provide to us:
• Name and contact details (including email address, telephone number, and physical address);
• Account credentials created for accessing the Services;
• Payment-related information necessary for processing transactions;
• Delivery, shipping, and logistical preferences;
• Product preferences, purchase history, and related transactional information.

Information Collected Automatically
•  Cookies and web beacons
•  IP address and geolocation
•  Device information (OS, browser type)
•  Pages visited, search queries, time spent
•  Analytics data via Google Analytics

Information from Third Parties
•  Payment processors
•  Shipping providers
•  Business partners
•  Publicly available sources

How We Use Your Information
Service Delivery
•  Processing orders and fulfillment
•  Sending confirmations and shipment updates
•  Providing customer support 
•  Processing refunds and returns
•  Managing accounts
Marketing and Communications
•  Sending promotional emails and newsletters (with consent)
•  Notifying about updates and new products
•  Conducting surveys
•  Personalizing shopping experience
Business Operations
•  Analyzing trends and improving Services
•  Fraud detection and prevention
•  Ensuring legal compliance
•  Website security
•  Maintaining customer relationships
Sharing of Information
We do not sell personal information. We share with:
•  Service Providers: Payment processors, shipping partners, email services, analytics providers
•  Legal Requirements: When required by law or court orders
•  Business Transfers: In case of merger or acquisition
•  Aggregated Data: De-identified data for market research
All service providers contractually maintain confidentiality.
Data Security
We implement:
•  SSL encryption for data transmission
•  Access controls restricting authorized personnel
•  Firewalls and system monitoring
•  Regular security audits
•  Data minimization principles
However, no system is 100% secure. Use of our Services at your own risk. 

Data Retention
Personal information retained as long as necessary to fulfill purposes, comply with legal requirements, resolve disputes, and enforce agreements. Information securely deleted when no longer needed.

Your Privacy Rights
You  are  entitled  to  exercise  the  following  rights  with  respect  to  your  personal information, subject to applicable laws and reasonable verification measures: Right of Access: To request and obtain a copy of the personal data held by SKYBIT; Right to Rectification: To request correction of any inaccurate or incomplete information. Right  to  Erasure:  To  request  deletion  of  your  personal  data,  subject  to  statutory  or regulatory retention requirements. Right to Opt-Out: To opt out of receiving marketing or promotional communications. Cookie Management: To manage or restrict cookie usage through your browser settings. To exercise any of the above rights, you may contact us at: privacy@skybit.co.in

Cookies and Tracking
We use cookies for:
•  Essential: Website functionality and security
•  Preference: Remembering settings
•  Analytics: Tracking user behavior
•  Marketing: Targeted advertising
Control cookies through browser settings.

Contact Us
SKYBIT Privacy Team
Email: privacy@skybit.co.in
Phone: 9028654684